Notice of Privacy Practices

This Notice of Privacy Practices (“Notice”) describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

MDMD and the independent licensed healthcare providers (“Providers”) who deliver care through our platform are required by law to maintain the privacy of your protected health information (“PHI”), to provide you with this Notice, and to abide by the terms of this Notice.

1. How We May Use and Disclose Your PHI

We may use and disclose your PHI for the following purposes without your written authorization:

• Treatment: To provide, coordinate, or manage your healthcare. For example, sharing your health history with the Provider assigned to your case so they can evaluate your eligibility and prescribe appropriate medication.
• Payment: To bill and collect payment for the services and medications provided to you.
• Healthcare operations: For activities such as quality assessment, compliance reviews, auditing, and business planning necessary to run our platform and support clinical care.
• As required by law: When required by federal, state, or local law, including public health reporting, law enforcement requests, and judicial or administrative proceedings.

2. Uses and Disclosures Requiring Your Authorization

Other uses and disclosures of your PHI not described in this Notice will be made only with your written authorization. You may revoke your authorization at any time by contacting us in writing, except to the extent that action has already been taken in reliance on your authorization.

3. Your Rights Regarding Your PHI

You have the following rights:

• Right to access: You have the right to inspect and obtain a copy of your PHI maintained by us, with limited exceptions.
• Right to amendment: You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. We may deny your request under certain circumstances.
• Right to an accounting of disclosures: You have the right to request a list of certain disclosures we have made of your PHI.
• Right to request restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI. We are not required to agree to all restriction requests, but we will consider each request carefully.
• Right to confidential communications: You have the right to request that we communicate with you about your health information in a certain way or at a certain location.
• Right to a paper copy of this Notice: You have the right to obtain a paper copy of this Notice at any time by contacting us.

4. Changes to This Notice

We reserve the right to change the terms of this Notice at any time. Any changes will apply to all PHI we maintain. The revised Notice will be available on our website and will include a new effective date.

5. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). To file a complaint with us, contact:

help@mdmd.com

To file a complaint with HHS, visit hhs.gov/ocr/privacy/hipaa/complaints or call 1-877-696-6775.

You will not be retaliated against for filing a complaint.

6. Contact

For questions about this Notice or to exercise any of your rights, please contact us at: help@mdmd.com